Staples - Program Manager. Business Discount Program Account Manager Job. Jobing Description. Position Summary: The Business Discount Account Manager focuses on retaining and increasing Custom Print sales by effectively selling a wide range of custom printed products. Manage all pre- sale inquiries in a timely and professional manner through different channels of lead generation. Conduct acquisition and share of wallet interactions to identify and secure incremental CP opportunities while hunting for new business with each interaction. Stay within margin guidelines for all volume requests outside the established pricing – margin guidelines will be provided, though manipulation of margin is acceptable. Provide bids and quotes to customers as needed. Follow defined procedures and processes, and complete all required documentation for customers, as well as entries to support system(s). Your partner for office supplies, technology and cleaning & breakroom. Discover more about Staples product range today. FREE shipping on orders over $45.Provide feedback to merchandising and marketing community to enhance the customer experience with the catalog and internet selling tools. Manage the sales growth and customer development for approximately 6. Business Discount Program (BDP) and Staples Retail accounts by developing client partnerships. Build strong relationships with all levels of decision maker within client organization. Collaborate with internal resources including Copy & Print Manager, General Manager, DCS Team, Affinity and Source Express teams, Senior Manager, Marketing partners, and Team Manager to drive a positive customer experience and customer loyalty Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer. Exceptional decision making skills are necessary to resolve customer inquiries in a timely manner by leveraging appropriate resources and promoting Staples as a total solution. Leverage marketing dollars used throughout Staples, Inc. A free inside look at Staples salary trends. 9,016 salaries for 1,311 jobs at Staples. Salaries posted anonymously by Staples employees. Staples Business Advantage is a life saver for my business! You work with your account manager to identify the key products and services your business uses most. Position Summary: The Business Discount Account Manager focuses on retaining and increasing Custom Print sales by effectively selling a wide range of custom printed products. The Account Manager is wholly responsible for the. STAPLES PREFERRED CUSTOMER PROGRAM Staples Preferred gives your business the benefits it deserves no matter how large or small your. Your dedicated account manager oversees your account and ensures your satisfaction. Ability to multi- task related to product offerings, competing customer requests and documentation needs. Thrive in fast- paced and changing environment. Utilize internal resources to overcome obstacles. Strong organization, time management, and decision making skills are necessary. Customer service oriented with strong communication skills. Fluent/comprehensive knowledge of custom print products and services. Solid computer literacy needed of Custom Print software, Microsoft Office, Adobe Illustrator, Publisher and Photoshop. Knowledge of Staples order entry systems (AS4. Sales. Force CRM is a plus. Proven Telesales experience is a plus. Strong interpersonal skills with highly developed skills in verbal and written communication. Ability to work independently and creatively. Strong business acumen is required. Exhibit positive work habits as related to schedule adherence, daily production and interaction with the sales team. High School Diploma/GED required.
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January 2017
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